Terms & Conditions

3 Glow Bears Dumgal Standard Booking Terms & Conditions

 We limit the amount of those attending to make our sessions more friendly and intimate. Therefore, all sessions must be pre-booked. Please do not attend a session if you have not pre booked. We have a variety of ages in our sessions please ensure you book the session suitable to your wee bears age.

Our sessions are broken into an adventure running between 30-45minutes with time for tea/coffee and a chat at the end. Adventures vary in length dependant on the size of the group and the engagement of the wee ones in the group.

Refunds won't be given unless the class has been rescheduled by Susan or an alternative date cannot be agreed. If you cannot attend a session let Susan know within 24 hours and she will transfer you across to another session - no refund will be given. If less than 24 hours notice is given it will be at the discretion of Susan as to whether a transfer is given or not. If you do not attend a class and don't let Susan know then a transfer will not be given either - thank you for your understanding .

We follow all current data protection legislation and use either digital booking systems called Class4kids or take bookings directly. Digital booking systems securely stores any personal data and follow all GDRP legislation. With direct bookings where we have your data in any other form this is also stored securely and only kept for a limited amount of time. We only take the minimum amount of data needed to carry out our business. We do not share your data with any third parties.

We will ask permission to use photographs or videos from our sessions in any public forum, via a permission slip, if you are not happy for images of your child to be shared, please indicate on the sheet as this helps us to maintain your privacy. If anything changes, please inform your leader immediately.

We don’t send out all of our policies but please ask to see our other policies and risk assessments as these are available to be shared with parents/carers   

Please note that our classes/sessions/parties are Sensory Adventures. We use items and light up items that are not Baby/Children’s toys. They are sensory items and are to be always used with parental/carer supervision. All participants do so at their own risk. This will all be explained at the beginning of each session

If you have any questions or queries, please contact Susan

Thank You